Chatbots are becoming pervasive when it comes to improving many aspects of customer experience, whether it’s providing customer service, presenting product recommendations, streamlining the shopping experience, or providing natural language interfaces to existing applications.
With the IBM Watson Assistant service, you can build a chatbot that understands natural language input and uses machine learning to respond to customers in a way that simulates a human conversation.
This workshop will show you how you can use IBM Watson Assistant to quickly build a chatbot, taking you from conversational design concepts all the way through to deploying your first chatbot application.
You will leave the workshop with a working prototype chatbot, as well the skills and technology you need to start building your own.
No coding experience is required!
I'm the Technical Leader and CTO for IBM's UK and Ireland Commercial Business Unit, helping our clients across all industries improve their business results through the use of IBM's technology and services. I work with clients on cognitive computing, AI, chatbots, visual recognition, natural language understanding, low-code application development, IBM Watson, blockchain, Design Thinking, cloud computing, Node-RED. And a bunch of other stuff!
I also lead:
- IBM's Digital Skills Academy program, helping to build contemporary technical and business skills in early career technical professionals (both in IBM and our clients), with the goal of making attendees more productive and confident in addressing client business problems.
- IBM's Rapid Prototyping Team, a multi-disciplinary group of IBM early career professionals who create prototypes that bring client conversations to life, demonstrating the art of the possible and the feasibility of technology solutions that address client pain points, in a matter of weeks.