Leadership Lessons from IBM

Keith Burgess


This is an interactive session that gets students to think about leadership traits that they appreciate, and behaviours to avoid. It draws on external sources including Daniel Goleman's research on Emotional Intelligence and leadership, Joel De Luca on Organisational Politics, and IBM's Making Change Work studies.


Photo of Keith Burgess

Keith leads the Management Consulting training curriculum in IBM Europe Global Business Services, and Cornerstone training for potential IBM Executives globally. He has been part of IBM Learning and Knowledge since September 2012 - where he delivers and develops training for IBM management consultants.

In addition Keith holds a position as Entrepreneur in Residence at Nottingham University Business school - where he advises and mentors students and local small businesses.

Previously Keith had many years experience as a management consultant and project manager, leading significant business change, particularly in supply chain and customer relationship management.

Keith’s consulting career started with KPMG, where he worked in total quality, lean manufacturing, and supply chain strategy. Keith joined IBM in 2000 and spent several years working across Europe, managing the implementation of supply chain strategy and systems in retail, distribution, high-tech electronics, and automotive companies, amongst many others.

Requested 1 time

Lecture languages



HRLeadership DevelopmentOtherStart Ups

Duration options

1 hour

Travel/delivery options

In-countryOutside of country: Open for discussion


United Kingdom

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